Shipping & Services

How much does it cost to ship a package to my country?

You can use our shipping calculator to get quotes. Enter your country, city, ZIP Code, the weight of the package, and then you can view the estimated cost of different courier here. You can choose the courier according to your own preferences.

What services do you offer and what are the fees?

Most of the services we provide are free of charge, such as registration, U.S. address, Consolidation of Packages Multiple & Repackaging. If you have special requirements for packages, such as Keep original invoices, remove all unnecessary packaging (such as shoe boxes Ship with best), choice of carrier if selected one does not work, these are all free. We also support free storage for 60 days, package exceeded free storage period will be discarded

We support package photos service, and you will cost $5/package for 5 photos. For more special requests, kindly view the link: http://www.usgobuy.com/en/services-and-fees.html

Can you consolidate my packages into one bigger package?
Yes, we can consolidate packages according to your request, and this service is free of charge when submit no more than 10 packages per time. Each additional package over 10(exclude) will be charged $0.99 per package. 

How do you fill out custom declaration for each package?
When we receive new packages, we will notify you by email. You will need to log in to your 
account. There you will see what has been received and you will be able to update information for customs (description, value, etc.).

Please note, a correctly filled customs declaration is your duty and responsibility. If you are not sure what is inside the package (if the merchant divides one purchase into multiple packages), we can open it and check the content.

Do you provide the COD (Collect on Delivery)?
We can complete assisted purchases for you and forward any package to your home address, however, we do not provide COD forwarding.

Can I receive mail (letters, catalogs, magazines) too?
No, we don’t support shipping these items.

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