Sign Up Questions

How do I get the USGoBuy Address?

After you sign up for a new account, you will see your U.S. address and your Box ID in your account. When you are shopping in the U.S. online store, you can fill in the address provided by us.

Is this a PO BOX address?
Many sellers do not ship to PO BOX addresses. The reason is that FedEx, UPS and DHL do not deliver packages to PO BOX. Our address is not a PO BOX address. We are a regular office building and warehouse staffed with full time employees from 9.00 AM till 6.00 PM Monday through Friday, therefore there is always someone available to receive incoming packages. Just because part of your address is mailbox or suite number does not mean it is a PO BOX address.

Is your service available to customers in my country?
Our service is available to customers all over the world except Cuba, Syria, Sudan, Myanmar and North Korea. Please check shipping restrictions for your country (FedExUSPSand DHL).

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